If you're looking to start a dropshipping business, CJdropshipping is a great platform to use.
In this article, we'll give you an overview of CJdropshipping, its pros and cons, and how to start sourcing dropshipping products from the platform.
| CJdropshipping Overview | |
| Shopify App Store Rating | 4.9 out of 5.0 (5k+ reviews) |
| Trustpilot Rating | 5.0 out of 5.0 (11k+ reviews) |
| Pros | - Large selection of products - Sourcing non-existing products - A personal customer service agent - Many integrations - Good quality control - Mobile app - Multiple warehouses - Additional services (photo/video, custom packaging) - Automated fulfillment & order management - Fast shipping & processing times |
| Cons | - Competition is high - User-friendliness could be improved |
| Pricing | $0 / $16 / $20 / $60 per month |
| Shipping location | China / Worldwide |
| Shipping time | 6 to 20 days (depending on the supplier and destination) |
| Free trial? | Get started for free here! |
Let's dive in!
What Is CJdropshipping?
CJdropshipping is an all-in-one dropshipping solution for sourcing products. It connects suppliers with dropshippers and offers a wide range of products at wholesale prices.
As the CJdropshipping team says:
You sell - we source and ship for you!
The company was founded in 2015 and quickly became one of the leading dropshipping platforms.
The most significant factor to their success is their comprehensive solution for starting and running a successful dropshipping business.
The platform provides everything you need to start sourcing products, including a built-in marketplace, order management, and shipping.
The CJdropshipping popularity is growing every year, as shown by Google Trends:
CJdropshipping Review
Before we dive into the nitty-gritty of how to get started with CJdropshipping, let's first go through a quick review of the platform.
I will go through the pros and cons of CJdropshipping to give you a better idea of what to expect.
Pros
Let's start with the Pros!
Large selection of products
CJdropshipping has hundreds of categories to choose from and over 900,000 products in its catalog.
The product selection on CJdropshipping is one of the largest we've seen in a dropshipping supplier.
The company adds new products daily, so you'll never run out of things to sell in your store.
At the moment, CJdropshipping has the following product categories:
- Computer & Office
- Bags & Shoes
- Jewelry & Watches
- Health, Beauty, & Hair
- Women's Clothing
- Sports & Outdoors
- Home, Garden & Furniture
- Home Improvement
- Automobiles & Motorcycles
- Toys, Kids & Babies
- Consumer Electronics
- Phones & Accessories
Under every category, you'll find dozens of subcategories with products.
You're sure to find the perfect product for your store on CJdropshipping.
If not, you can always create a sourcing request.
Sourcing non-existing products
If you can't find a product for your store from the current CJdropshipping selection, you can source it.
You can post a sourcing request on the "My CJ" page (which we will discuss later), and the CJdropshipping team will help you source the product.
Basically, they will contact the suppliers on your behalf and find the product for you.
Once you have posted a sourcing request, they will get back to you within 48 hours.
A personal customer service agent
This is one of the most notable features of CJdropshipping, and one of the reasons why dropshippers love CJdropshipping.
When you register into CJdropshipping and start using it, you are assigned a personal customer service agent who is there to help you with any questions or problems you may have.
They are available 24/7 and can be reached through email, live chat, and WhatsApp.
You may have questions about their service if you are just starting out with them. This is where your own customer agent can help you.
They are quick to respond to your questions and can help you resolve any issue you have.
CJdropshipping integrations
CJdropshipping integrates with all the major ecommerce platforms, including Shopify, Woocommerce, and BigCommerce.
With the help of the integration, you can import products directly from CJdropshipping to your dropshipping store with just a few clicks (we will go through the process later down).
Good quality control
Before products are sent to customers, CJdropshipping does a quality control check.
This means that each product is checked for defects, and any issues are resolved before it is shipped to the customer.
This is a great feature to have, as it's included in the product's price.
Check out this article from CJdropshipping, if you want to learn more about their quality control.
Mobile app
CJdropshipping has a mobile app that makes it easy to manage your store on the go.
With the app, you can do anything you need to run your store, including adding products, processing orders, and tracking shipments.
The app is available for both iOS and Android devices and is free to download.
Multiple warehouses
CJdropshipping has warehouses in 30 different countries, including the US.
This means that your customers will get their products faster, no matter where they are located.
And, if you're dropshipping to multiple countries, you can quickly ship from the closest warehouse to save on shipping times.
Lastly, if you want to use local warehouses, but your product is not stored in that warehouse yet, CJdropshipping has a minimum order quantity of ten pieces for a variant or 100 pieces for a product.
Additional services
CJdropshipping doesn't just stop at product sourcing and shipping. The company also offers various services to help you run your business smoothly.
These services include:
- Customized photo/video service. You can post a photography request on the "My CJ" page, and the team will help you take photos/videos of the products.
- Custom packaging service. You can design your custom packaging and use it to ship out your products. This is a great way to make your products stand out from the competition.
- Print on demand service. CJdropshipping allows you to print your designs on products and ship them out to your customers. If you don't know what print on demand is, check out our beginner's guide to print on demand.
Fulfillment & order management
CJdropshipping takes care of all the order management and fulfillment for you. All you need to do is add the products to your store and start selling.
What's even better, the order management is all automatic.
You need to make sure your payments to CJdropshipping are on time so they can ship out your order.
CJdropshipping gives you a tracking number for every order, so you can keep an eye on the progress and ensure that your customers receive their products on time.
Shipping & processing times
CJdropshipping has many shipping providers you can select from. The shipping providers differ in speed, quality, and cost.
CJPacket is CJdropshipping's shipping method, similar to AliExpress, which has AliExpress Standard Shipping.
Processing time for orders is usually one to two days, and the shipping time varies from one to four weeks, depending on your chosen shipping method. If the product is out of stock, it will take longer to process and ship out the order.
To get familiar with different shipping methods and their features, check out the CJdropshipping shipping calculator.
CJdropshipping is flexible with its shipping. For example, if you want to combine two packages into one to save on shipping, you can contact them, and they will do it for you.
Good to note: It's recommended to select a shipping method with tracking. In case of any problems with the shipment, you'll be able to track it and find out where it is, and if it gets lost, you will get a dispute. Orders that don't have a tracking number are not eligible for dispute.
Cons
Every app has its downsides, and CJdropshipping is no different.
While the app has a lot of features, it's not perfect. Here are some of the cons of using CJdropshipping:
Competition is high
The main downside of CJdropshipping is that there is a lot of competition.
Since it's such a popular platform, many people are dropshipping on CJdropshipping, which means that the market for some of the products can be saturated.
Even though the competition is high, there are still opportunities to be successful with CJdropshipping.
You just need to be creative and think outside the box to find products that not many people are selling.
User-friendliness
Even though CJDropshipping offers a lot of features, the interface can be a bit confusing when starting out.
This can be especially true for those who don’t have a lot of experience with different ecommerce platforms.
CJdropshipping review: Pricing
CJdropshipping doesn't have any monthly fees.
The price of their service is based on the product, shipping, and service fee.
You can see the pricing of each product from its own product page.
If you wish to use one of CJdropshipping's warehouses, like the US warehouse, you will have to pay a warehouse fee. That is only after 90 days (the first three months are free).
If the product doesn't exist in the warehouse yet and has to be shipped from the supplier, you will have to pay an additional shipping + processing fee.
CJdropshipping also has additional services like SKU cover labels, custom packaging, and printing. They come with their own additional fees.
You can find all of this and more on their service fee page.
CJdropshipping dropshipping: How to get started
Now that we've gone over what CJdropshipping is, its features, and its pros and cons, it's time to get into how you can start dropshipping on CJdropshipping.
Starting dropshipping with CJdropshipping is quite straightforward, and we want to help you to go through the process!
To make it as easy as possible, we will go through four steps on how you can start dropshipping with CJdropshipping.
Let's dive into the process!
1. Create an account on CJdropshipping
The first step is to create an account on CJdropshipping.
You can do that by going to their homepage and clicking on the "Register" button top right corner.
You will then be asked to fill in your email, password, name, and phone number.
Once you've done that, you have to confirm your email address, and your account is registered!
2. Integrate your online store
The second step is to integrate your online store with CJdropshipping.
At this point, you have to ask yourself which platform you want to use for your online store, or do you already have an online store?
If you don't have an online store yet, we recommend using Shopify as it's the easiest platform to use for beginners and has the best integration with CJdropshipping.
If you already have an online store on another platform, no problem!
CJdropshipping integrates with platforms like Shopify, WooCommerce, BigCommerce, Wix, Magento, and much more.
Head to "My CJ" from the home page to get started with your integration.
On the left side tab, click on "Store Authorization."
You will see a list of platforms that you can integrate with.
Click on the one you want to use and follow the store activation process.
Click the "Add Store" button, and you will be automatically directed to the platform you are using.
The next view is different for every platform.
This is what it looks like for Shopify:
You will end up in the Shopify App Store, where you can add the CJdropshipping Shopify app.
Go through the simple installation process, and you will be directed back to CJdropshipping, where you should see this "Authorization Success" text.
If you are struggling with the authorization process, check out this page from CJdropshipping, where they have a guide for every platform.
3. Start sourcing products
After you have integrated CJdropshipping into your store, it's time to source products.
Having a good understanding of your niche before you start sourcing products is essential.
If you don't know your niche yet, now it's time to decide.
We have made a full article on how you can find the perfect niche for dropshipping, so we recommend checking it out if you are struggling with picking one.
The easiest way to source and find products is to head to the CJdropshipping home page and start scrolling by your own niche.
You can choose your category and subcategories from the left sidebar.
The home page is full of trending, new, and recommended products that are worth checking out!
If you already have a sense of what you want to sell, you can use CJdropshipping search to find products related to it.
Once you have found a product you want to sell, it's time to import it into your store.
You can do this by heading to the product page, where you will see the following buttons:
You can import your product by clicking "List."
Then, you need to provide the details, such as the warehouse you'd like to use, the product type, and the price.
Once you have added all the necessary information, click "List It Now," and the product will soon appear on your online store.
The next step logically would be to advertise your products, but as CJdropshipping is only a sourcing platform, we don't go through that process in this article.'
If you need help with advertising, I recommend checking out our dropshipping advertising guide.
4. Fulfill your orders
Once your orders start coming in, it's time to fulfill them!
When an order is placed on your online store, it will automatically show on the "My CJ" page on CJdropshipping.
By going to "My Orders" and "Imported orders" on the left sidebar of the "My CJ" page, you will see all of your orders that need to be fulfilled.
Make sure you have money in your CJ wallet to cover the order fees.
In case of problems, the CJdropshipping team is always open to helping you out.
What do other dropshippers say about CJdropshipping?
Using the help of review apps, we've found the most common things dropshippers say about CJdropshipping.
CJdropshipping has a mind-blowing 4.9/5 rating on Trustpilot with over 6,000 reviews.
They are definitely doing something right!
Here is what we found from the Trustpilot:
- Dropshippers love their customer service! Here are a few reviews:
So many suppliers take forever to respond. But not with CJ... Sveta was GREAT! She answered all my questions and was very helpful. And she responded quickly. I recommend CJ for dropshipping needs...
They are so professional: they are the best all-in-one solution for every drop shipper: packaging, product variety, and product processing ... I like the service, especially the support team services.
I was having some issues with sourcing my product. A fantastic lady named Remi helped me out. CJ has some of the best customer service for sure!
New to CJ! I was doing product research for a new store & the support team was very helpful & quick. The team & I appreciate this type of service & look forward to working with them long-term! Thank you.
- Shipping and delivery times are another thing CJdropshipping users love. Here are the reviews I found:
I love CJ, they're with fast shipping, also with good service.
I love CJ. They're fast with shipping, also with good service. The apps help me fulfill my orders quickly, even if I am overseas. I can ship all around the world. My agent is great and helps me if I have problems with my orders.
CJdropshipping FAQs
Let's continue with some questions CJdropshipping users have in mind when starting to use their service.
Maybe it will answer a question you had as well!
If not, remember that you can always contact me or leave a comment down below!
Is CJdropshipping better than AliExpress?
In many ways, yes, it's better. CJdropshipping shipping times are more reliable and fast.
AliExpress shipping can take over a month, while CJdropshipping can get your products to most countries worldwide within two weeks.
The quality control of CJdropshipping products is excellent, whereas the quality control of AliExpress products isn't as good.
The customer service team of CJdropshipping is also more responsive and helpful than AliExpress.
Can I use CJdropshipping as a beginner dropshipper?
Yes! CJdropshipping is perfect for beginner dropshippers. With their easy-to-use platform and integrations, anyone can start a dropshipping business with CJdropshipping.
Their great customer service is always there to help you with any questions you may have.
What is the refund policy on CJdropshipping?
If your customer's product is damaged, you will get a full refund from CJdropshipping. Simply send an image of the broken product to CJdropshipping.
CJdropshipping refunds all missing and incorrect products as well.
If your customer doesn't receive the product, but the tracking information shows it's delivered, CJdropshipping is not eligible for a refund.
Related reviews
Not sure yet about using CJdropshipping for your online business? Or are you interested in seeing what other companies are out there?
We’ve got you covered! Check out the reviews below to find great companies that will help you:
- DSers Review: Is It the Best App for AliExpress?
- Modalyst Review: Should You Use It After Wix Acquired It?
- SaleHoo Review: Is It the Best Supplier Directory?
- Sellvia Review: Does It Have the Best US Suppliers?
- Spocket Review: Does It Have the Best Suppliers?
- Supliful Review: Everything They Don’t Tell You!
- Syncee Review: Does It Have the Best Global Suppliers?
And for more reviews, visit the review hub!
Taking action
Reading and absorbing information and knowledge is great (definitely if it's free!), but do you know what's even better?
Taking action!
So, to help you with taking action with what you have learned in this article, take a look at the bullet points:
- Get yourself familiar with the features of CJdropshipping, different product categories, shipping, warehouse features, and so on.
- Pick your niche and search for products you think could sell well. If you need help with product research, check out this article. If you need help selecting your niche, we also have a guide on that.
- Create your own online store, where you can later integrate your CJdropshipping products. If you don't know how to create an online store, we have a definitive guide on that!
- Integrate your online store to CJdropshipping, and start advertising your products. If you are still figuring out how to advertise a dropshipping store, check out our other article on that.
Conclusion
That's it!
CJdropshipping is a great dropshipping platform that offers a lot of features and services to help you run your business smoothly.
They have no monthly fees, and their prices are based on the product and shipping price.
If you are looking for a platform that can offer you good quality products, fast shipping times, and great customer service, CJdropshipping is definitely a good option.
I hope you found this CJdropshipping review helpful, and if you have any questions, feel free to leave comments down below!
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